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Welcome to Migaloo Pool Help Center

Contact Information:
Phone: (407) 573-6480

Frequently Asked Questions (FAQs)
Ordering & Shipping

  1. How do I place an order?

    • Browse our selection of pool supplies on our website. Add desired items to your cart and proceed to checkout.

  2. What are the available shipping options?

    • We offer standard and expedited shipping. Shipping details, including costs and estimated delivery times, are provided during checkout.

  3. Can I track my order?

    • Yes, once your order is shipped, you'll receive a confirmation email containing a tracking number to monitor the delivery status.


Returns & Refunds

  1. What is your return policy?

    • We accept returns within 30 days of delivery for unused and undamaged items. Please review our Return Policy for specific instructions.

  2. How can I request a refund?

    • Contact our customer support team with your order details to initiate a refund request. We'll guide you through the process.


Product Information

  1. Do your products come with warranties?

    • Some products may include manufacturer warranties. Check the product description or contact us for warranty details.

  2. Are your products suitable for specific types of pools?

    • Our products are designed for various pool types. If you're uncertain, reach out to our team for assistance.


Account & Technical Support

  1. How do I create an account?

    • Click the "Sign Up" or "Register" link on our website and follow the prompts to create your account.

  2. I'm encountering technical issues on the website. What should I do?

    • Try clearing your browser cache and cookies or switch to a different browser. For persistent issues, contact our support team for assistance.

Contact Us

Technical Support

Business Hours

  • Monday - Friday: 9:00 AM - 5:00 PM (EST)

  • Saturday - Sunday: Closed


Feel free to reach out to our technical support team for any further assistance related to our pool supplies. We're here to ensure your pool maintenance needs are met!

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